Privacy Policy

We're committed to your privacy

Our statement

Night Noise Ltd has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Website (http://www.night-noise.com) and other areas of our business.

Website Security

We take the security issue very seriously. Our retail system is based on the SSL (Secure Socket Layer) encryption standard. Provided you are using an SSL-compliant browser such as Firefox, Chrome, Apple Safari or Microsoft's Internet Explorer, you'll be able to conduct end-to-end encrypted transactions without fear of an intermediary obtaining your credit card information.

Data Protection & Data Security

Night Noise Ltd is the consolidated Data Controller as specified in the Data Protection Act (1998) and as such data is shared across all our brands and with our data processing operations. Data is maintained under the provisions of the Data Protection Act (1998). We may contact you from time to time to verify and update the data we hold on your records.

Information Automatically Logged

We use your IP (Internet Protocol) address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and your shopping basket, and to gather broad demographic information.

Cookies

Our website uses cookies to keep track of your shopping basket. We also use cookies to make sure you don't see the same ad repeatedly, and to deliver content specific to your interests.

Registration, Order Forms, & Contact Data

Our site's registration and order form requires users to give us contact information (such as name, email, and postal address), unique identifiers (such as username and password), demographic information (such as postcode), and financial information (such as account or credit card numbers). This data is stored for the purpose of delivering your goods or services to you. We will also store your email address for communicating with you but only so long as you have consented to our communications.

Your contact information is also used to send promotional material to our customers, and to get in touch with the customer when necessary. Users may opt-out of receiving future mailings, and opt in to email activity. We do not undertake telemarketing exercises and will not use your telephone number for any purpose other than the delivery of your goods or services. (See contact details below)

Unique identifiers (such as username and password) are collected from website visitors to verify the user's identity.

Demographic and profile data is collected to tailor our visitor's experience at our website showing them content that we think they might be interested in, and displaying the content according to their preferences. Data is also used in our mailing, email and marketing activities to provide information to our customers and prospects on the products and services we offer across the group.

Financial information that is collected is used to verify the user's qualifications for registration, and to bill the user for the products and services they have requested.

Night Noise Ltd, will not share your information with any 3rd parties outside our group but may share your information internally within our group to advise you of offers, promotions or other communications of which we think you may be interested.

Data Quality

This website gives users the following options for changing and modifying information previously provided:

You can change your preferences in My Account.
You can send mail to the following postal address: Night Noise Ltd, PO Box 312, Sutton. SM1 9DH
You can call: 0845 094 0531

Data Access

You have the right to access the data we hold against your records, we will supply this within 30 days of the request being received by us. There is a nominal charge of £10 per access request.

To request access please your data, please write to us at Night Noise Ltd, PO Box 312, Sutton. SM1 9DH

Links to other websites

This site contains links to other sites. Night Noise Ltd is not responsible for the privacy practices or the content of such websites.

Contact Details

You can contact us using any of the following methods:

You can change your preferences in My Account
You can send an email to us using the Contact Us page.
You can send mail to the following postal address: Night Noise Ltd, PO Box 312, Sutton. SM1 9DH
You can call: 0845 094 0531

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact us.

Use of Cookies on our sites.

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk or memory so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

Two types of cookies are used on this website:

Session Cookies - these are temporary cookies that remain in the memory of your browser until you leave the site
Persistent cookies - these remain in the cookie folder or file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you. Find out more about cookies.

How we use Cookies on our Site and what information we collect:

Session Cookies - to allow you to carry information across pages of our site and avoid having to re-enter information. Within registration to allow you to access stored information.
Persistent Cookies - to allow you to maintain a shopping basket or other services. To help us recognise you as a unique visitor (just a number) when you return to our website, to compile aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. Within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so.

This information is not used outside Night Noise Ltd.

Third Party Cookies are used to count the number of anonymous users of our site and business levels of our partners.

Use of Web Beacons

Some of our Web pages may contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.

Disabling/Enabling Cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you will not be able to use our site if cookies are disabled.

There are a number of ways to manage cookies. If you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences.

Some modern browsers have a feature that will analyse website privacy policies and allow a user to control their privacy needs. These are known as "P3P" features (Privacy Preferences Platform).

You can easily delete any cookies that have been installed in the cookie folder of your browser. The latest versions of browser technology are P3P enabled, which means that they are capable of automatically reading privacy policies.